Frequently Asked Questions (FAQ)

You can visit our Delivery and Return Policy tab.

Once you order your products, a confirmation page will show your order and transaction summary.

You’ll also receive an email of the confirmation. Subsequently, you will also receive product shipping details along with the tracking information.

Please visit the Address section and follow the instructions below for adding a new shipping address, updating a stored shipping address, or deleting a shipping address from your account.

You can find product description upon clicking the product image on our website. For any further information, you may contact us here.

Please visit the My Account section of our website to update your personal information.

Creating an account in order to shop with us is not mandatory.

However, we highly recommend to create an account for a personalised experience. Additionally, our registered users can avail a lot of benefits like adding and redeeming reward points, assessing their order history and getting to know about our special offers.

If you are registered with DesignQandy and are signed in to the same account with which you placed the order, you will be able to view your order online here.

You can sign up by clicking Login. Choose the Register option and enter your email and password to register.

You can click on the Forgot Password option on the Login page. Follow the onscreen instructions in order to reset your password and we will send you an email with a link to reset your password.

If you do not receive your email, please Contact Us.

Your privacy is of utmost importance to us. Rest assured, your personal data is safe with DesignQandy. Please visit our Privacy Policy for details.

You can begin by giving us your information here. Post we receive your details through this form, our team will get in touch with you for a detailed meeting to understand your requirement.

If you have a question that hasn’t been answered in our FAQs section, please contact us here.